Department: Finance

Position Summary:
This qualified professional will be responsible for group reconciliations as well as performing collection efforts for all group accounts. This person will have primary contact with the Benefit Administrators of Employer Groups regarding billing information on a weekly to monthly basis. Duties include being able to accurately process group reconciliations on a daily basis, maintaining weekly and monthly excel spreadsheets, processing group terminations on a monthly basis, multi-tasking projects, and the completion of contact service forms within the department. Performs other duties as assigned.

Requirements:

• AAS degree accounting or business-related field or equivalent education and experience. Two years accounts receivable experience (or related field) in a service capacity dealing directly with internal and/or external customers, including two years data entry experience.
• Demonstrated commitment to serving the customer effectively. Strong analytical and problem solving skills. Ability to prioritize multiple assignments and perform a variety of tasks with close attention to detail.
• Ability to maintain a high level of discretion in dealing with confidential member, financial, and company-sensitive information.
• Excellent customer service/telephone skills and ability to deal with stressful phone calls in a calm and diplomatic manner. Familiarity with healthcare benefits and/or medical terminology.
• Strong written and verbal communication skills. Excellent computer experience including MS Excel, MS Word. 1-2 years relevant insurance, medical or healthcare experience preferred. MS Access preferred.

Status: Full Time

Type: Non-exempt

In order to be considered for this position, please apply online. Questions? Please Contact: