To access your benefits, claims, and other plan information, go to
Manage Your Account.

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Link opens in a new window outside of the Medicare plan information and/or takes you to a third party website.


Link opens in a new window outside of the Medicare plan information and/or takes you to a third party website.


Contact Us

MVP Medicare Customer Care Center
TTY: 1-800-662-1220


Monday - Friday

8 am - 8 pm (EST)


From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm


MVP Medicare Product Advisors
TTY: 1-800-662-1220


Monday - Friday, 8 am - 5 pm (EST)



220 Alexander St.

Rochester, NY 14607


24/7 Nurse Advice Line



Expedited Coverage Determination



Coverage Determination Exception



MVP Medicare Advantage Plans

To see your plan options please select the New York or Vermont county where you live*:



If your coverage is through your former employer:




*Not all MVP Medicare Advantage plans are offered in all counties throughout New York and Vermont.

  • Rochester/Buffalo Region:
    Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Seneca, Steuben, Wayne, Wyoming, or Yates counties in New York.
  • Capital District Region, Southern Tier Region, and Mid-Hudson Region:
    Albany, Broome, Cayuga, Chenango, Columbia, Cortland, Dutchess, Essex, Fulton, Greene, Montgomery, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Tioga, Tompkins, Ulster, Warren, Washington, or Westchester counties in New York.
  • Central New York Region and Vermont Region:
    Herkimer, Madison, Oneida, Onondaga, Oswego, or Otsego counties in New York; or Addison, Bennington, Chittenden, Lamoille, Rutland, or Washington counties in Vermont.


MVP Health Plan, Inc. is an HMO-POS/PPO organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. The benefit information provided is a brief summary, not a comprehensive description of benefits. For more information contact the plan. Limitations, copayments and restrictions may apply. Benefits, Formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium.




Updated October, 2014

Y0051_ 2383 Approved