To access your benefits, claims, and other plan information, go to
Manage Your Account.
MVP Medicare Customer Care Center
Monday - Friday
8 am - 8 pm (EST)
From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm
MVP Medicare Product Advisors
Monday - Friday, 8 am - 5 pm (EST)
220 Alexander St.
Rochester, NY 14607
24/7 Nurse Advice Line
Expedited Coverage Determination
Coverage Determination Exception
To see your plan options please select the New York or Vermont county where you live*:
If your coverage is through your former employer:
*Not all MVP Medicare Advantage plans are offered in all counties throughout New York and Vermont.
MVP Health Plan, Inc. is an HMO-POS/PPO organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. The benefit information provided is a brief summary, not a comprehensive description of benefits. For more information contact the plan. Limitations, copayments and restrictions may apply. Benefits, Formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium.
Updated October, 2014