To access your benefits, claims, and account information,

Please go to the
Manage Your Account
section of the website



Text Size: decrease text size   increase text size



 

  

Need Help Now?

  • For medical emergencies, please call 911
  •  

    Contact us

    MVP Medicare Sales
    1-888-280-6205
    TTY: 1-800-662-1220

    Medicare Customer Care Center
    1-800-665-7924
    TTY: 1-800-662-1220


    MVP 24/7 Nurse
    Advice Line

    1-800-204-4712

     

    Expedited Coverage Determination

    1-800-665-7924

     

    Coverage Determination Exception Fax line:

    1-800-401-0915

     

    Need help with this
    website?

     

    third party link choosehealthy.com

     

    SilverSneakers® Fitness Program

    Stay well, fit and independent!

    Members of MVP Medicare Advantage plans can participate in the SilverSneakers® Fitness Program at no additional cost!

     

    go to SilverSneakers Web site

    The SilverSneakers Program, as featured in TIME Magazine*, includes:

    • Classes and use of equipment and other programs at a safe, warm, friendly fitness center in your area.
    • A fun group exercise class designed to increase strength, flexibility and energy (and you can share some laughter while you're there).
    • Social events at which you can make new friends with some great people!

    How to Get Started with SilverSneakers:

    Step 1: Choose a participating fitness center.

    • A fitness center close to your home is a good option
    • We invite you to join one or try them all!

    Step 2: Sign up at the fitness center of your choice

    • Present your MVP plan membership ID card to the person at the front desk
    • Ask to join the SilverSneakers Fitness Program
    • The desk attendant will take care of the rest!

    Step 3: Take a tour with a staff member, who will show you:

    • All the fitness equipment
    • The exercise room where SilverSneakers Classes will be held
    • Where the locker rooms are located

    During the tour, you may ask any questions, such as:

    • What to wear during your workout
    • If towels are provided for the showers
    • What additional classes and services are offered

    Step 4: Start enjoying the SilverSneakers Fitness Program — at no additional cost!

    • You may visit your chosen fitness location any time
    • Call the fitness center ahead of time if you would like to schedule an orientation

    For more information about the SilverSneakers Fitness Program
    Please call the Customer Care Center, Monday - Friday, 7 am - 8 pm (800) 209-3945 Eastern Time.
    TTY users may call (800) 662-1220.

     

    To learn more or to join an MVP Medicare Advantage plan
    Please call MVP Medicare Sales Monday - Friday, 8 am to 5 pm (888) 280-6205.
    TTY users may call (800) 662-1220.

     

    * April 23, 2001 , pp. G1-G3

     

    Last updated: October 1, 2009



     

    Y0051_1099 CMS Approved 10/07/2011