To access your benefits, claims, and account information,

Please go to the
Manage Your Account
section of the web site


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Need Help Now?

  • For medical emergencies, please call 911
  •  

    Contact us

    MVP Medicare Sales
    1-888-280-6205
    TTY: 1-800-662-1220

    Medicare Customer Care Center
    1-800-665-7924
    TTY: 1-800-662-1220


    MVP 24/7 Nurse
    Advice Line

    1-800-204-4712

     

    Expedited Coverage Determination

    1-800-665-7924

     

    Coverage Determination Exception Fax line:

    1-800-401-0915

     

    Need help with this
    Web site?

     

     

    third party link choosehealthy.com

     

    SilverSneakers® Fitness Program

    Stay well, fit and independent!

    Members of MVP's Medicare Advantage plans can participate in the
    SilverSneakers® Fitness Program at no additional cost!

     

    to to SilverSneakers Web Site

    The SilverSneakers Program, as featured in TIME Magazine*, includes:

    • Classes and use of equipment and other programs at a safe, warm, friendly fitness center in your area.
    • A fun group exercise class designed to increase strength, flexibility and energy (and you can share some laughter while you're there).
    • Social events at which you can make new friends with some great people!

    How to Get Started with SilverSneakers:

    Step 1: Choose a participating fitness center.

    • A fitness center close to your home is a good option
    • We invite you to join one or try them all!

    Step 2: Sign up at the fitness center of your choice

    • Present your MVP plan membership ID card to the person at the front desk
    • Ask to join the SilverSneakers Fitness Program
    • The desk attendant will take care of the rest!

    Step 3: Take a tour with a staff member, who will show you:

    • All the fitness equipment
    • The exercise room where SilverSneakers Classes will be held
    • Where the locker rooms are located

    During the tour, you may ask any questions, such as:

    • What to wear during your workout
    • If towels are provided for the showers
    • What additional classes and services are offered

    Step 4: Start enjoying the SilverSneakers Fitness Program — at no additional cost!

    • You may visit your chosen fitness location any time
    • Call the fitness center ahead of time if you would like to schedule an orientation

    For more information about the SilverSneakers Fitness Program
    Please call the Medicare Customer Care Center,

    (800) 665-7924
    TTY users may call (800) 662-1220.

    Eastern Time. Monday – Friday, 8am – 8 pm and Saturday 8am – 4 pm

     

    To learn more or to join an MVP Medicare Advantage Plan
    Please call MVP Medicare Sales Monday - Friday, 8 am to 5 pm, (888) 280-6205.
    TTY users may call (800) 662-1220.

     

    * April 23, 2001 , pp. G1-G3

     

     

    Last updated: October 1, 2009



         
     
     

     

    Y0051_1099 CMS Approved 10/07/2011