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Contact Us

MVP Medicare Customer Care Center
TTY: 1-800-662-1220


Monday - Friday

8 am - 8 pm and


From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm


MVP Medicare Product Advisors
TTY: 1-800-662-1220


Monday - Friday, 8 am - 5 pm (EST)



220 Alexander St.

Rochester, NY 14607


24/7 Nurse Advice Line



Expedited Coverage Determination



Coverage Determination Exception


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Medicare Advantage Plans - Rochester/Buffalo Region

Note: Refer to the list of MVP Medicare Advantage Plan regions to confirm this is the right information for the plans available to you.

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2015 Plan Information

Medicare Advantage Plans


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4.5 Star Rated Medicare Plans



Part D (Prescription Drug Coverage)

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Forms & Publications

Forms & Publications


Live Well (Wellness Programs)

Live Well


Government & State Agencies



Last updated October 2014

Important Information

MVP Health Plan, Inc. is an HMO-POS/PPO organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. The benefit information provided is a brief summary, not a comprehensive description of benefits. For more information contact the plan. Limitations, copayments and restrictions may apply.


Benefits, Formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. You must continue to pay your Part B premium. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.


Medicare beneficiaries may also enroll in Preferred Gold HMO-POS, GoldValue HMO-POS, Gold PPO and/or BasiCare PPO through the CMS Medicare Online Enrollment Center located at



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