MVP Health Plan, Inc., MVP Health Services Corp. and MVP Health Insurance Company (collectivelly, "MVP Health Care") maintain standards for the protection of privacy over the Internet. This statement is intended to explain the types of information MVP Health Care may obtain about visitors to our Web site and how the information is used.

The only information MVP Health Care obtains about individual visitors to our Web site is information supplied voluntarily by the visitor. This means your visit to our Web site does not require you to tell us who you are or reveal any information about yourself.

You can choose to provide individually identifiable information to MVP Health Care through our Web site by making a purchase at the MVP store, submitting a change of address, requesting a new ID Card, selecting a new primary care physician, sending us e-mail, registering to receive news Webzine, reporting insurance fraud or applying for a job. When visitors supply information about themselves for a specific purpose, MVP Health Care uses the information for that purpose only (such as to provide the information the visitor has requested or to consider a visitor for a particular job). In addition, when visitors use our Web site to place an order, submit a change or to request information, we may use the identifiable information as we would use the same information obtained offline for example, to request a change of a primary care physician.

We do not sell information obtained online about our visitors to anyone. We may disclose information obtained online to our partners who help us provide you with MVP Health Care services or products, if the law requires us to make the disclosure, or disclosure is necessary to protect the safety of customers, employees or property.

MVP Health Care does not transmit unsolicited "junk" e-mail (spam). We may use e-mail to communicate with our members, providers and employers to respond to visitors' e-mails, to confirm orders placed online, and to send requested information. If unwanted e-mail is received from us, please reply and ask that we no longer send future e-mails (simply type "remove" in the body of your reply).

Please know that e-mail messages may be viewed by other Internet users while in transit to MVP. If you have individualized information to communicate to MVP and wish it to remain confidential, you should not use the e-mail functionality on MVP's web site. Rather, contact MVP's Member Services Department at 1-888-MVP-MBRS (1-888-687-6277).

MVP Health Care is committed to privacy on our site. We require our employees to protect the privacy of information about our customers and expect our providers and partners to do so as well. You can feel confident that information will be protected when you access your account information or order from us over the Internet.

MVP Health Care strives to ensure that the information we obtain and use is accurate. To that end, we strive to verify that our customer records are correct. If you find an error, please let us know. MVP Health Care's Member Services Representatives are trained to answer any questions about the information obtained about you, including how to correct any inaccuracies in that information.

The MVP Health Care Web site may contain links to other sites. We are not responsible for the content or the privacy practices they employ.

To improve the services MVP Health Care can offer you, MVP Health Care may opt to expand its capabilities for obtaining information about users in the future. MVP Health Care will update this privacy statement continually to ensure that you are aware of developments in this area.

MVP Health Care has adopted privacy ethics that state our commitment and define our policy safeguarding customer privacy.