MVP Health Care gives members Hospital Quality Profiles
FOR IMMEDIATE RELEASE:
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| Gary Hughes |
July 6, 204 - MVP Health Care members can now see how other MVP members have rated the major hospitals in the health insurer's network as part of hospital-specific MVP Hospital Quality Profiles available through the MVP Web site (www.mvphealthcare.com). MVP has produced profiles for the 24 hospitals in its 100-hospital network that treat the majority of its members.
MVP asked members to rate their experience with these hospitals on overall satisfaction with the quality care they received, their satisfaction with the nursing care they received and if they received any services in error during their hospital stays.
The Hospital Quality Profiles were prepared in cooperation with the hospitals and also include information about whether or not the hospitals have in place, or are planning to begin, programs designed to improve the quality of patient care such as computer physician order entry, and having physicians certified in critical care medicine on staff as specialists.
The profiles also include information about how well the hospitals communicate back to members' Primary Care Physicians following inpatient hospital stays and emergency room visits.
By viewing the reports, members can also determine the number of procedures the hospitals performed in three areas: heart bypass surgery, abdominal aneurysm repair and heart balloon angioplasty.
MVP began profiling the hospitals two years ago as part of its effort to improve the quality of hospital care its members receive.
"We profiled hospitals on member satisfaction and on indicators that have been identified as critical to high-quality hospital care by national experts including the Leap Frog Group," said Jerry Salkowe, M.D., MVP's vice president for clinical quality improvement. "Our goal is to improve the quality of hospital care our members receive and highlight the efforts that hospitals in our network are making to improve quality and enhance patient safety," he said.
The Leap Frog Group is a national coalition comprised of employers and health care organizations whose goal is to improve the quality of hospital care.
"We based our profiles on the Leap Frog initiatives including such measures as computer physician order entry which reduces the likelihood of hospital prescription errors by eliminating the use of paper prescriptions, because measures such as these have been proven to improve patient safety and reduce medical errors in hospitals," Salkowe said.
MVP produced quality profiles for the following hospitals:
NEW YORK STATE:
Albany, N.Y.
Albany Medical Center
St. Peter's Hospital
Binghamton, N.Y.
Our Lady of Lourdes Hospital
United Health Services
Cooperstown, N.Y.
Mary Imogene Bassett Hospital
Glens Falls, N.Y.
Glens Falls Hospital
Kingston, N.Y.
Benedictine Hospital
Kingston Hospital
Middletown N.Y.
Horton Medical Center
Newburgh -- Cornwall-on-Hudson
The St. Luke's Cornwall Hospital
Poughkeepsie, N.Y.
St. Francis Hospital
Vassar Brothers Medical Center
Saratoga Springs, N.Y.
Saratoga Hospital
Schenectady, N.Y.
Ellis Hospital
St. Clare's Hospital
Syracuse, N.Y.
Crouse Hospital
University Hospital-SUNY Health Services Medical Center
Utica, N.Y.
Faxton/St. Luke's Health Care
St. Elizabeth Medical Center
Valhalla, N.Y.
Westchester Medical Center
VERMONT
Bennington, Vt.
Southwestern Vermont Medical Center
Burlington, Vt.
Fletcher Allen Health Care
Rutland, Vt.
Rutland Regional Medical Center
NEW HAMPSHIRE
Lebanon, N.H.
Dartmouth Hitchock Medical Center
MVP Health Care
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