MVP Medicare Customer Care Center
Monday - Friday
8 am - 8 pm and
Saturday, 8 am to 4 pm (EST)
From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm
220 Alexander St.
Rochester, NY 14607
24/7 Nurse Advice Line
Expedited Coverage Determination
Coverage Determination Exception
USA Care PPO is a Medicare Advantage Preferred Provider Organization health plan that offers you the freedom to see any doctor in the country who accepts Medicare patients. USA Care is simple to use and easy to understand. Here are just a few of the benefits that add even more value to your health care experience:
When you visit your family doctor or specialist, or are admitted to the hospital, you will pay only a fixed copay or coinsurance. You cannot be billed for any other amounts above your cost-sharing amount.
It is important that you ask your doctor or other health care provider if they participate with Medicare. Most doctors do, but ask in advance to be sure. These providers submit claims directly to MVP.
Find doctors, hospitals, and other providers who participate with Medicare at Medicare.gov.
Provider Claim Forms
Part D Prescription Drug Coverage
Form - Prior Authorization (prescriptions)
Last Updated October, 2014