Your online account is being upgraded this weekend.

Online accounts will undergo important, planned upgrades between 5 pm on Thursday, September 30 and the morning of Monday, October 4, 2021. During this time some online account features will not be available. We know this may be an inconvenience, but we’re working hard this weekend to improve our system to better serve you in the future. If you need assistance during the upgrade, please follow the relevant instructions below.


If you need help during the system upgrade, you may leave us a voicemail to receive a call back during normal business hours. Representatives will be available starting Monday at 8 am, and will return calls as soon as possible.

For additional information, visit our Contact Us page.


If you need immediate assistance for an emergency, please contact the Provider Customer Care Center at 1-800-684-9286 and select option 3.

Employers & Brokers:

Contact your MVP Account Representative with any questions.