To access your benefits, claims, and account information,

Please go to the
Manage Your Account
section of the website

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Contact Us

MVP Medicare Customer Care Center
TTY: 1-800-662-1220


MVP Medicare Sales
TTY: 1-800-662-1220

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24/7 Nurse Advice Line



Expedited Coverage Determination



Coverage Determination Exception



Grievances & Appeals (pdf)


Note: The following information may not apply to all Medicare Part D members. Coverage and copayments will vary if you live in the MidHudson Direct Bill Region or if your coverage is through a former employer.


General Part D Info

Express Scripts Help

Not a Part D Member Yet?

Rochester/Buffalo and East/Central New York & Vermont Regions - Price Your Drugs

Mid-Hudson Region - Price Your Drugs


Drug Coverage

Extra Help and Other Plans

Our Plans

Rochester/Buffalo and East/Central New York & Vermont Regions

Mid-Hudson Region


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*Used with permission from the American Geriatrics Society: AGS Updated Beers Criteria for Potentially Inappropriate Medication Use in Older Adults (2012),


** Medco recently merged with Express Scripts. The combined company will operate under the name Express Scripts. MVP will continue to work with Express Scripts to administer your prescription drug benefit. You may continue to see both Medco and Express Scripts in print materials during the renaming process.





Last updated October, 2012


Important Information

MVP Health Plan, Inc. is a not-for-profit Medicare Advantage organization with a Medicare contract, and a Medicare-approved Part D sponsor. The benefit information provided is a brief summary, not a comprehensive description of benefits. For more information contact the plan. Limitations, copayments and restrictions may apply.


Benefits, formulary, pharmacy network, premium and/or co-payments/coinsurance may change on January 1 of each year. You must have both Part A and Part B to enroll, and continue to pay your Part B premium. Plan performance Star Ratings are assessed each year and may change from one year to the next. To receive material in an alternate format or language, please call MVP's Medicare Customer Care Center at 1-800-665-7924. Medicare beneficiaries may enroll in Preferred Gold HMO-POS, GoldValue HMO-POS and/or GoldAnywhere PPO through the CMS Medicare Online Enrollment Center located at


Y0051_1647 CMS Approved 10/16/2012