Find a Doctor or Facility
MVP health plans feature networks with thousands of leading doctors and facilities—from top specialists and physicians to urgent care centers and labs close to home. Use the tools and information below to make sure you can get the care you need when you need it.
Find a Doctor
Search by name, location, specialty and more.
Find a Behavioral Health Provider
Search Mental Health and Substance Use Disorder Providers.
Find a Facility
Search by name or facility type within a defined area.
Use medical condition and location information to get quality ratings, patient safety ratings, awards and more.
24/7 Nurse Advice Line
Whether you have a question related to diabetes, an insect bite, a rash, or general question about your health, expert advice is just a phone call away, even on weekends, when you call our 24/7 Nurse Advice Line with any non-emergency questions. Call 1-888-687-6277 , toll free, or sign in to email a nurse via our secure online form.
Frequently Asked Questions
How to access MVP’s national provider network.
MVP has a national network of doctors and other health care providers that is made possible through an alliance with Cigna.
If your MVP ID card has Cigna’s logo on the front, then you can likely access Cigna’s exclusive network of nearly 670,000 health care professionals and 5,600 hospitals and health care facilities.
Please note: Cigna network access is dependent on plan type. Some Commercial plans only allow members to access the Cigna network for urgent and emergency care, while traveling outside of the service area.
Not sure if your health plan includes national network coverage?
Check your health plan documents or call MVP at the phone number shown in the Member section on the back of your health plan ID card.
What to do if you need immediate care when traveling.
Medicaid Managed Care and Harmonious Health Care Plan
If you travel outside of the United States, you can get urgent and emergency care only in the District of Columbia, Puerto Rico, the Virgin Islands, Guam, the Northern Mariana Islands, and American Samoa.
If you need medical care while in any other country, including Canada and Mexico, you will have to pay for it.
Child Health Plus
We will provide urgent and emergency care in the United States, District of Columbia, Puerto Rico, the Virgin Islands, Guam, the Northern Mariana Islands, American Samoa, Canada, and Mexico.
*Note: MVP reserves the right to retrospectively determine if the visit is of an emergency nature.
When to choose emergency vs. urgent care.
The Right Care at the Right Time: A Quick Guide for Who Can Help
MVP offers convenient coverage for all of your health care needs. Here is a quick guide for who can help depending on what’s wrong.
- Call Your Primary Care Provider
Your Primary Care Provider (PCP) should always be your first option. Your PCP knows your medical history and is in the best position to treat you effectively. Many PCPs have 24/7 on-call services and can get you seen quickly.
- Use myVisitNow® — 24/7 Online Doctor Visits
MVP can bring the doctor to you! myVisitNow is a service that allows you to talk to an urgent care doctor 24/7/365 without leaving the comfort of your own home. All you need is a smartphone, tablet, or computer with a webcam. This service is available when and where you need it at no cost to you.myVisitNow is ideal for non-emergency, non-life-threatening situations. These include fevers, colds, earaches, pink eye, the flu, and much more. It is a great option if you don’t have transportation easily available.Download the free myVisitNow mobile app on the App StoreSM or Google PlayTM or go to myvisitnow.com.
- Visit Your Local Urgent Care
An urgent care center is a smart choice when you are not in serious danger but you can’t make it to your PCP. Minor problems like colds, flu, earaches and eye infections, and injuries such as sprains, back pain, and cuts requiring stitches can be treated at your local urgent care center.
- Visit the Emergency Room for Life-Threatening Illnesses, Conditions, or Injuries
Ask yourself, “is there an immediate danger to my life?” or “if I don’t get help right away, will it permanently affect my health?”. If your answer is “yes” to either question, you should visit the emergency room.Keep in mind, the most severe patients are seen first in an ER. If you have a sinus infection or sprained ankle, you would have a shorter wait time at your PCP’s office or by using myVisitNow.
When to Go to the Emergency Room
Ask yourself “Is there an immediate danger to my life?” or “If I don’t get help right away, will it permanently affect my health?” If your answer is “yes” to either question, you have an emergency.
When to Seek Urgent Care
Urgent care is a smart choice when you need medical attention right away, but your health is not in serious danger. Examples may include severe sore throat, sprains and strains, ear or eye infection, fever or flu.
Whenever possible, call your doctor before going to the emergency room. They should be able to advise you. Typically, an answering service for your doctor’s office will take your call after regular hours and have someone call you back. However, go directly to the nearest emergency facility or call 911 if you are in a situation where you can’t call your doctor first, or you feel it is a life-threatening emergency.
Note: Emergency/urgent care services obtained at an Emergency Room or Urgent Care Center do not require approval by your Primary Care Physician (PCP) or MVP Health Care, but you are encouraged to notify your PCP after treatment to arrange for follow-up care.
- Call Your Primary Care Provider
Where can I find Providers for Foster Care Children?
Learn More about Physicians in Your Area
Questions on health? Access MVP’s Healthwise® Knowledgebase.
Find the latest information on any of more than 6,000 health topics. Use our interactive decision tools, check symptoms, research medications and more.
Here are some additional resources to help you make informed decisions about your health and well-being.
*Available upon renewal. Subject to regulatory approval. Not available with Vermont Individual and Vermont Small Group plans, and restrictions apply to Medicare and other government programs.