Manage Your Account
Looking for benefits information? Need to check the status of a claim? Sign in below to access account information, online tools and resources, and more.
Make a Child Health Plus Payment
Pay your Child Health Plus premium online (debit, credit card or eCheck).
How to Renew
We’ll guide you through the process of renewal in your current program or help you enroll in the program that meets your needs today. Renewal in any of these programs is an annual requirement.
How to renew Child Health Plus.
Child Health Plus renewals must take place on the NY State of HealthTM Marketplace website at nystateofhealth.ny.gov. Select Individuals & Families to sign in to your online account. You may also call the NYSOH Marketplace at 1-855-355-5777.
Members may also visit a Marketplace Facilitated Enroller to complete renewals for Child Health Plus. If you need help in renewing, please call the MVP Member Services/Customer Care Center at 1-800-852-7826 (TTY 1-800-662-1220) Monday – Friday 8 am to 6 pm, or contact us.
How to Apply
MVP is here to help!
- MVP Marketplace Facilitated Enrollers will meet with families and individuals at convenient times and locations to help with completing the application, gathering needed documents and submitting the application. Call 1-800-825-5687 to set up an appointment or get started here.
- Marketplace Facilitated Enrollers are available to residents of Albany, Columbia, Dutchess, Genesee, Greene, Jefferson, Lewis, Livingston, Monroe, Oneida, Ontario, Orange, Putnam, Rensselaer, Saratoga, Schenectady, Sullivan, Rockland, Ulster, Warren, Washington and Westchester counties.
- If you live in another county, find an In Person Assistor/Navigator to assist you.
- You may also find it helpful to find your Local Department of Social Services.
Download Member Guides and Plan Documents
Child Health Plus Subscriber Contract
MVP Health Plan, Inc. is a New York not-for-profit corporation.
MVP Health Care, Inc., also a New York not-for-profit corporation, is the ultimate, sole corporate member of MVP Health Plan, Inc.
No individual or entity has an ownership or controlling interest in MVP Health Care, Inc.
Get answers to everything from using your plan and understanding your benefits, to ordering prescriptions, and more.
Call 1-800-825-5687 or complete our contact form to reach the MVP Customer Care Center and get the guidance you need for you and your family.