MVP is proud to offer Dual Special Needs Plans to individuals who are dual-eligible, meaning you qualify for both Medicare and Medicaid. Medicare eligibility means you have reached the age of 65 or have a qualifying disability at ages 18 to 64. Medicaid eligibility is determined by many factors, including family size and income. Our DualAccess plan offers valuable benefits above and beyond what original Medicare and Medicaid can offer on their own- giving you the extra care and support you need.

Create Your Online Account or Sign In for convenient access to plan details. See your claims history, pay your monthly premium bill, get reminders of important preventive care visits, sign up to receive important plan documents via email, and more.

Learn more about your Drug Coverage (Part D) benefits, Health & Wellness programs, and find important forms using the links below.

Drug Coverage (Part D)

Health & Wellness


Getting the Most out of your Health Insurance

With MVP DualAccess, you’ll have:

  • $0 co-pay for doctor and specialist visits
  • $0 co-pay for mental health services
  • $75 per quarter allowance for over-the-counter health-related items
  • Free meal delivery after a hospital stay
  • Free rides to medical appointments
  • $0 virtual care services
  • MVP’s Living Well Advantage, including FREE SilverSneakers®membership, fitness classes and health programs, and up to $200 for healthy activities

Health Management Support

MVP DualAccess members work with a dedicated Care Team to address their physical, behavioral, and social health needs. Each Care Team includes a registered nurse care manager (RNCM), a community service care coordinator (CSCC), and a Licensed Clinical Social Worker (LCSW). Members can expect their Care Team to work with them on an ongoing basis to reach their individualized care plan goals. This happens through coaching, educational materials, connecting with clinical and community-based resources, and coordination with the member’s broader provider team.

Our Care Teams assist MVP members living with:

  • Asthma
  • Chronic Obstructive Pulmonary Disorder (COPD)
  • Mental Health concerns
  • Diabetes
  • Heart Disease
  • Heart Failure
  • Low Back Pain
  • Cancer
  • Renal Disease
  • Transplants

DualAccess Frequently Asked Questions

  • How is MVP DualAccess different from other Medicare plans?

    MVP DualAccess is a Dual Special Needs Plan for those who qualify for both Medicare and Medicaid. It combines your doctor, hospital, and prescription drug coverage in one plan, plus it provides additional benefits and extras, all for a $0 monthly premium.

  • Where is MVP DualAccess available?

    MVP DualAccess is available throughout the Capital Region in Albany, Columbia, Greene, Rensselaer, Saratoga, and Schenectady counties, and throughout the Hudson Valley Region, including Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, and Westchester counties.

  • Are my doctor choices limited with MVP DualAccess?

    MVP DualAccess provides access to the same network as MVP’s other Medicare Advantage plans—more than 23,000 doctors and hospitals across New York and Vermont, and in additional areas, including top specialists and physicians, leading urgent care centers, labs, and more.