Highly Rated by the Federal Medicare Program 

At MVP, we’re proud of the high ratings our Medicare Advantage plans have earned. For 2023, our plans have received Star Ratings of 5 out of 5 and 4 out of 5 overall by Medicare. In fact, our MVP DualAccess plan’s rating of 5 out of 5 Stars makes it the highest-rated Dual Special Needs Plan (D-SNP) in New York State. This reflects our commitment to being a partner throughout your Medicare journey. We have a team of experts available to help you find the right plan for your needs, get the most from your benefits, and provide extra support if challenges arise. 

Learn more about our Medicare Advantage plans.

We’re also proud that U.S. News & World Report has named MVP a Best Insurance Plan–Medicare Advantage 2023 in New York.

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About Medicare’s Star Ratings 

Each year, the federal Medicare program rates Medicare health plans across the country to give you a standard way to compare Medicare plans in your area on overall quality and service. Medicare bases these ratings on many factors, such as customer service, quality of care, access to health care services, and data from in-network doctors and hospitals. 

Get more details on the 2023 Star Ratings for each of our Medicare Advantage plans: 

The federal Medicare program is administered by the Centers for Medicare & Medicaid Services, a branch of the U.S. Department of Health & Human Services. Learn more about Star ratings in the Medicare & You 2023 handbook (PDF).

MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. MVP Health Plan, Inc. has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 12/31/2024 based on review of MVP Health Plan’s Model of Care. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).

Other physicians/providers are available in the MVP Health Care network. MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan. Members enrolled in a Medicare Rx plan without additional MVP medical coverage do not have access to MVP virtual care services through Gia. SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers On-Demand is a trademark of Tivity Health, Inc. ©2023 Tivity Health, Inc. All rights reserved. GetSetUp is a third-party provider and is not owned or operated by Tivity Health, Inc. (“Tivity”) or its affiliates. Users must have internet service to access online services. Internet service charges are responsibility of user.

TruHearing® and (RE)TM are trademarks of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. Retail pricing based on prices for comparable aids. Follow-up provider visits included for one year following hearing aid purchase. Free battery offer is not applicable to the purchase of rechargeable hearing aid models. Three-year warranty includes repairs and one-time loss and damage replacement. Hearing aid repairs and replacements are subject to provider and manufacturer fees. For questions regarding fees, contact a TruHearing hearing consultant.

Y0051_8263_M | Last Updated: 4/13/2023




Speak to a Representative

To shop for a plan, contact an MVP Medicare Advisor at 1-800-324-3899 (TTY 711)

For questions about your plan, contact the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711). If you have an MVP DualAccess plan, call 1-866-954-1872 (TTY 711).

From April 1-September 30, reach us Monday-Friday, 8 am-8 pm.

From October 1-March 31, reach us seven days a week, 8 am-8 pm.