MVP Health Care and Gia logos

Helping your
employees get
right care, right away.

Exclusively from MVP Health Care®, Gia is a “digital front door” that is revolutionizing how patients find, access, and interact with their health care—giving your employees the fastest path to the care they need.

Introducing Gia Digital triage, virtual care, and care concierge services—all in one.

Gia helps your employees get their health care needs quickly and expertly assessed by phone, web and mobile app, and then directs them to the right care—including an expanding range of virtual care services and, when necessary, referrals for in-person care. Even better, this service is included with your MVP plan at no extra cost to your employees.

New! Mobile Lab Test Collection

Gia now brings the lab to our members’ doorsteps with Scarlet Health® and BioReference Laboratories, an MVP preferred provider lab facility. Scarlet Health offers mobile lab test collection for blood work, urine tests, COVID-19 PCR tests, and more.

Learn more!

Introducing 24/7 Virtual Primary Care with Galileo

Available by text or video chat, Galileo’s team of qualified doctors can help with preventive care, health concerns, questions requiring a specialist, or complex, chronic conditions like asthma, diabetes, or depression. Members age 18 or older can access Galileo 24/7, without an appointment, and get same-day responses. Gia will soon be able to connect members to Galileo for their comprehensive care needs.

Learn more!

A one-stop service with many advantages.

  • Maximizes your health care dollars by ensuring your employees get the right care from the most cost-effective providers
  • Helps your employees save time and money
  • Adds value to your health insurance benefits
  • Improves the well-being of your workforce by removing cost, complexity, and other barriers to care—reducing absenteeism and maximizing productivity

FUN FACT: The name “Gia” is derived from Hygieia, the Greek goddess of health.

Digital triage: Tell your employees to Start with Gia!

Chronic issues, sudden symptoms, accidents or anxiety, questions and concerns…everyone needs care from time to time. But where should your employees turn first? Instead of waiting weeks for an appointment, spending hours in the ER, or rummaging through Google results, tell them to Start with Gia! Available 24/7, Gia enables your employees to get an expert, personalized assessment of their health care needs, and then ensures they get the right care.

Access to a range of virtual care services.

Gia can refer your employees to a wide range of virtual care services by videoconference or phone, including:

  • 24/7 Emergency Care
  • 24/7 Urgent Care
  • Mental Health and Psychiatry
  • Everyday Health Care
  • Physical Therapy
  • Nutritionists and Dieticians
  • And more

Care concierge: simplifying access to in-person care.

Gia provides concierge-like support to facilitate in-person visits with doctors, specialists, pharmacies, labs, and other providers—including directing your employees to cost-effective MVP Preferred Providers.

Promoting care integration.

If your employees currently have a primary care physician or see a specialist on a regular basis—they can keep seeing them. For cases requiring complex care management, Gia can also coordinate information-sharing to ensure that all members of the patient’s team are working together.