Availity Essentials:
Resources and Information

MVP is excited to launch Availity Essentials as its Provider portal, offering expanded self-service features.

smiling provider with arms crossed

Availity Essentials:
Resources and Information

MVP is excited to launch Availity Essentials as its Provider portal, offering expanded self-service features.

smiling provider with arms crossed
provider on phone working at desk

Availity Essentials

With Availity Essentials, Providers can perform several activities electronically, including:

  • Claims Submission
  • Claim Status Inquiry
  • Eligibility and Benefits Inquiry
  • Member Search to easily find MVP members
  • Electronic Prior Authorization for prescriptions, genetic testing, and oncology services via tools in MVPs Payer Spaces in Availity

Availity Training for Providers

Availity provides many training resources for new users to help you work with MVP Health on Availity Essentials. After logging into Availity Essentials, select Help & Training > Get Trained to access live and recorded webinars.

 

This is just the beginning!

Beginning June 15, invited early adopters can connect to MVP in Availity Essentials. Be on the lookout for a survey so we can collect your feedback! Availity will be available to all MVP providers on July 20.

Over the next year, MVP will continue to implement new features.

  • Electronic Prior Authorization submission for all other prior authorizations via the ZeOmega Jiva tool in the MVP's Payer Spaces in Availity
  • Prioritize claims correction, appeals, secure messaging

Now Available in Availity Essentials

  • The Eligibility and Benefits Inquiry in Availity enables users to submit patient benefit inquiries and receive detailed benefit information directly from MVP in real-time.

    • Member Search — Saves time by enabling users to find and select the right MVP Member before checking eligibility and benefits
    • Additional Benefits — Shown in Eligibility & Benefits Inquiry results, provided by MVP. Details, including copay, coinsurance, and deductible, vary
  • Claims & Encounters Application

    The Claims & Encounters application lets users submit Professional (837P) and Facility (837I) claims electronically without third-party billing software. Users can save templates for repeat services or patients, submit secondary and tertiary claims, and send corrected or replacement claims by selecting Frequency Type “7 – Replacement of prior claim.”

    Quick Claims Application

    The Quick Claims application is designed for smaller practices seeing the same patients / providing the same services on a weekly / monthly basis. It can only be used to submit Professional Claims (837P). It provides a very concise claim form, and templates features that allow for fast claim submissions.

    Requirements to use Quick Claims:

    • The claim contains no more than 50 service lines and does not have any attachments.
    • The claim has two or fewer diagnosis code pointers per service line.
      The patient has only one insurance carrier.
    • The patient has agreed to allow the payer to pay the provider for services.
    • The patient’s release of information is on file at the service provider or utilization review organization.
    • The patient’s signature is on file using the authorization form for CMS-1500 claim form block 12 and 13.
    • No ancillary claim or treatment information needs to be included.
    • No additional claim information needs to be included, such as:
    • EPSDT referral information
    • Onset date information
    • Workers’ compensation
    • Hospitalization
    • Anesthesia information
    • Condition codes
    • No additional service line level information needs to be included, such as:
      • Claim line notes
      • National drug codes
      • Durable medical equipment information
      • SME certificate of medical necessity information
  • The Claim Status application allows users to inquire on the status of previously submitted claims to track their progress and view detailed claim processing information, delivered straight from MVP.

    • Additional Claim Status details via API call to MVP — MVP to provide additional claim processing information via an API call made when user submits claim status inquiry.

Frequently Asked Questions

Can I still use my MVP Provider Online Account?

Yes, provider scan still sign in to their MVP Provider Online Account. Since MVP is prioritizing developing additional functionality in Availity, we will eventually sunset our current system. We will ensure that equal or better functionality is available within Availity before sunsetting our current portal.

Are there any resources for new users?

Yes, reference the Help Center for step-by-step instructions.

Read more Availity Frequently Asked Questions

Contact Information

MVP Provider Services

If you need help with MVP Payer Spaces Applications, use our Contact Us page to find your designated MVP Representative.

Contact Us

Availity Client Services

For additional registration support, contact Availity Client Services at 1-800-282-4548, 8 am to 8 pm ET, Monday through Friday.

 

Early Adoption Feedback

Thank you for being an early adopter of Availity Essentials! We invite you to complete this brief survey to help inform future improvements.

Survey Link

Current MVP Payer Spaces Applications

Providers can find additional tools and applications within the MVP Payer Spaces in Availity Essentials. These tools enable providers to submit prior authorization requests electronically, set up electronic payments and ERAs, view population health analytics, and more. Additional tools will be available in the MVP Payer Spaces in Availity in 2026.