Contact Us
If you’re an MVP provider in need of assistance (or you are interested in becoming a provider), please contact us using the information below.
Customer Care Center for Provider Services
- Monday – Friday, 8:30 am – 5 pm (Eastern Time)
Toll Free: 1-800-684-9286
TTY: 1-800-662-1220
Using the automated system:
Select option 1 to determine member eligibility
Select option 3 for claims, then option 1 claims status
If you would like to become a Participating Credentialed Provider with MVP, please contact your local Professional Relations Department.
- Contacting MVP Health Care (PDF)
- Professional Relations Territory Listing—Central (PDF)
- Professional Relations Territory Listing—East (PDF)
- Professional Relations Territory-Vermont (PDF)
- Professional Relations Territory-North (PDF)
- Professional Relations Listing—Southern Tier (PDF)
- Professional Relations Territory Listing—Mid-Hudson (PDF)
- Professional Relations Territory Listing—West Region (PDF)
- Professional Relations Listing—Behavioral Health (PDF)
Credentialing
- Email at providerenrollment@mvphealthcare.com
EDI Service Department
- Phone: 1-877-461-4911
Email at EDIServices@mvphealthcare.com
Upcoming Planned Downtime (PDF)