If you’re an MVP provider in need of assistance (or you are interested in becoming a provider), please contact us using the information below.

Customer Care Center for Provider Services

• Monday – Friday, 8:30 am – 5 pm (Eastern Time)
  Toll Free: 1-800-684-9286
  TTY: 711
  Using the automated system:
     Select option 1 to determine member eligibility
     Select option 3 for claims, then option 1 claims status

If you would like to become a Participating Credentialed Provider with MVP, please contact your local Professional Relations Department.

• Contacting MVP Health Care (PDF)
• Professional Relations Territory Listing – East, North, and MVMA (PDF)
• Professional Relations Territory Listing – Central and Western New York (PDF)
• Professional Relations Territory Listing – Mid-Hudson (PDF)
• Professional Relations Territory Listing – Vermont (PDF)
• Professional Relations Listing – Behavioral Health (PDF)

Credentialing