Next Steps After Medicare Health Insurance Enrollment

After enrolling in an MVP Medicare Advantage plan, you’ll receive a confirmation letter, member ID card, and welcome materials by mail. Learn what to expect, including prior authorization details and how to use your benefits.

Next Steps After Medicare Health Insurance Enrollment

After enrolling in an MVP Medicare Advantage plan, you’ll receive a confirmation letter, member ID card, and welcome materials by mail. Learn what to expect, including prior authorization details and how to use your benefits.

 

Learn What to Expect After You Become a Member 

At MVP, we’re here for you throughout your Medicare journey. Once you find your plan and enroll, you’ll receive the following items by mail: 

  • Your confirmation letter. We’ll let you know we have your application and that Medicare has approved your
    enrollment in your plan. You’ll receive this about 10 days after you enroll. 
  • Your MVP Member ID card. Always show your member ID card when you visit your doctor, dentist, or pharmacy.
    Keep your Medicare card at home for your records. 
  • A Benefits MasterCard(R) Prepaid Card To use if your plan includes dental or over-the-counter allowances.
  • A Benefit Guide This includes detailed information about your benefits and how to use them.

Until you receive your member ID card, you can use your confirmation letter at doctor’s appointments. 

 

Prior Authorization 

Prior authorization is a process in which we review a proposed treatment to make sure you’re receiving the care you need at a reasonable cost. Some treatments and services require prior authorization from us. This applies whether you receive them from providers within our network or outside it. 

 
Some types of care and services that need prior authorization include: 

  • Admissions to transitional care units, acute rehabilitation, and skilled nursing facilities 
  • Diagnostic services, such as CT scans and MRIs 
  • Durable medical equipment 
  • Home care services 
  • Implants and internal prosthetics 
  • Select prescription drugs 

Your doctor will usually request prior authorization whenever we need it. If you need or want a medical service that isn’t available from a provider in our network, you may refer yourself to a provider outside the network. Remember: It may cost you more to receive care from a provider who is outside our network. 

 

 Learn the Facts About Medicare
Get the answers you need with our Quick Guide to Medicare. 
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MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).

©2025 NationsBenefits, LLC. and NationsOTC, LLC. NationsOTC is a registered trademark of NationsOTC, LLC. All other marks are the property of their respective owners. The Benefits Mastercard® Prepaid Card is issued by The Bancorp Bank N.A., pursuant to license by Mastercard International Incorporated and card can be used for eligible expenses wherever Mastercard is accepted. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Valid only in the U.S. No cash access. This is not a gift card or gift certificate. You have received this card as a gratuity without the payment of any monetary value or consideration.

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Last Updated: 10/1/2025

Speak to a Representative

To shop for a plan, contact an MVP Medicare Advisor at 1-800-324-3899 (TTY 711)

For questions about your plan, contact the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711). If you have an MVP DualAccess plan, call 1-866-954-1872 (TTY 711).

From April 1-September 30, reach us Monday-Friday, 8 am-8 pm. 
From October 1-March 31, reach us seven days a week, 8 am-8 pm.