Gia®

Your Guide to Your Health

Access benefit information and care with Gia. Sign in online or via the Gia by MVP app.

Sign in or Register

Manage Your Plan

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View your MVP Member ID card

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Search your claims history

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Compare prescription drug prices*

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Get an overview of your plan coverage

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Pay your premium invoice monthly or set up auto pay*

Manage Your Health

  • Get $0 virtual care, 24/7 in the Gia by MVP app+
  • Connect to urgent care in minutes
  • Speak with a behavioral health provider
  • Message a doctor for primary care and everyday needs
  • Request medications, lab tests, screenings, and more

Learn more about Virtual Care

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Take Control of Communications

Want texts? Prefer email? Tell us! Set your communication preferences to Paperless to receive some communications from MVP right in Gia—instead of through the postal mail**. While you’re there, be sure to opt in to receive text messages from MVP. Plus, use Gia to connect with MVP Member Services/Customer Care through Secure Messages.

Manage Your Preferences

Create a Gia Account Today! 

Create an account to get started. You will need a valid email address and your MVP Member ID card. You can access Gia online and in the Gia by MVP mobile app using the same username and password.

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To download the Gia by MVP mobile app, visit our download page, or text the word Gia to 898687 (TXTMVP). Message and data rates may apply.

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Get Even More Out of Gia!

Frequently Asked Questions

Have your most common questions about Gia answered and get more details about how to create an account, learn how virtual care is performed, and more!

Gia Frequently Asked Questions
Find a Doctor

Browse our network of doctors and facilities that accept your coverage. Sign in before you search for personalized results.

Find a Doctor
Pay Your Premium

If you pay your monthly premium directly to MVP, use Gia to make payments, set up automatic payments, and view payment history.

Pay Your Premium
Well-Being Programs

Sign in to Gia online, then select Well-Being to access wellness benefits, tools, and extras included in your MVP health plan.

Sign in to Gia online

Need More Help?

Call Our Customer Care Center
1-888-687-6277 (TTY 711)
Contact Us
Reach Out with Questions
Find Answers to Common Questions
View FAQs

*Features available vary by plan.

**Please note, MVP is required by law to send some plan documents by postal mail.

+MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan. Exceptions exist for self-funded plans. Gia telemedicine services will be $0 after the deductible is met on MVP QHDHPs beginning January 1, 2025, upon plan renewal unless the Affordable Care Act 2023 QHDHP/HSA safe harbor is further extended.

Members without an MVP Medical plan do not have access to Gia. Some services, including everyday health care and behavioral health medication management, are only available to members ages 18 or older. For serious and life-threatening emergencies, please dial 911.