New to Medicare

Learn What Medicare Means for You

Becoming eligible for Medicare means a lot of details and decisions. We’re here to guide you along the way. Use the following information and resources to make the best decisions about your Medicare plan needs. 

 

Medicare Resources 

No matter where you are in your Medicare journey, we’re ready to support you. Learn the facts about Medicare.  

What Is Medicare?

Medicare is a plan for those 65 and older, those with disabilities, or those with end-stage renal (kidney) failure. Watch this video to find out what Medicare is and how it works. 

Check Out Our Video Series

Medicare Basics for Your Situation

Whether you’re currently on Medicare, you’re turning 65 soon, or you’re retiring past 65, there are steps you need to take when you’re enrolling in Medicare or selecting a plan.

Explore your options

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Request a Medicare Guide 
Get the information you need, including dates, deadlines, and the parts of Medicare, with our Quick Guide to Medicare. 
Meet With Us 
Set up an in-person meeting, or attend one of our free Medicare seminars. 
Get Your Benefit Kit
Set up an in-person meeting, or attend one of our free Medicare seminars. 
Enroll in a Plan
We make it easy to get started with your coverage. Enroll in your MVP Medicare Advantage plan online, by phone, or by mail. 
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Choose Your Plan 
Learn more about our available Medicare Advantage plans, and choose the one that’s right for you. 
Select a Plan

Explore Medicare Plans

Learn about our Medicare Advantage plans available in your county. 

View Our Plans

Speak to a Representative

To shop for a plan, contact an MVP Medicare Advisor at 1-800-324-3899 (TTY 711)

For questions about your plan, contact the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711). If you have an MVP DualAccess plan, call 1-866-954-1872 (TTY 711).

From April 1-September 30, reach us Monday-Friday, 8 am-8 pm. 

From October 1-March 31, reach us seven days a week, 8 am-8 pm.

Resources for You

MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. MVP Health Plan, Inc. has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 12/31/2024 based on review of MVP Health Plan’s Model of Care. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).

Other physicians/providers are available in the MVP Health Care network. MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan. Members enrolled in a Medicare Rx plan without additional MVP medical coverage do not have access to MVP virtual care services through Gia. SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers On-Demand is a trademark of Tivity Health, Inc. ©2023 Tivity Health, Inc. All rights reserved. GetSetUp is a third-party provider and is not owned or operated by Tivity Health, Inc. (“Tivity”) or its affiliates. Users must have internet service to access online services. Internet service charges are responsibility of user.

TruHearing® and (RE)TM are trademarks of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. Retail pricing based on prices for comparable aids. Follow-up provider visits included for one year following hearing aid purchase. Free battery offer is not applicable to the purchase of rechargeable hearing aid models. Three-year warranty includes repairs and one-time loss and damage replacement. Hearing aid repairs and replacements are subject to provider and manufacturer fees. For questions regarding fees, contact a TruHearing hearing consultant.

Y0051_8263_M - Last Updated: 4/13/2023