If you are feeling unwell or have a health question, MVP makes it easy to connect with health care professionals to get the help you need.

  • Find a Doctor

    Find a physician or health care facility near you that participates in your MVP plan.

    Start Your Search

  • Need care? Start with Gia!

    Available 24/7 by phone, web, or mobile app, Gia expertly assesses your needs and quickly refers you to the right care—including MVP’s FREE telemedicine services. Gia also gives you helpful, relevant health information you can trust.

    Learn More

  • 24/7 Nurse Advice Line

    For non-emergency questions related to an existing condition, an insect bite, a rash, or your health in general, expert advice is just a phone call away, even on weekends. Call 1-888-687-6277, toll free, or email a nurse via our secure online form.

    Sign In

  • MVP Case Management

    Managing an ongoing medical, mental health, or substance use disorder concern sometimes takes an extra hand. Our team of health care professionals can help.

    Learn About MVP’s Case Management and Support Programs

  • Urgent Care or Emergency Room?

    If your situation requires an immediate visit to a doctor or health care facility, it’s important to understand your options:

    • Urgent Care is best when you need care now but it’s not an emergency. An urgent care facility may be closer to you, will cost less for the same services, and may save you time.
    • Emergency Room is best for life-threatening situations. Trips to the emergency room for care that can be received elsewhere will cost extra time and money.
    Urgent Care Emergency Room
    Flu x
    Sprain and strains x
    Sore throat or cough x
    Difficulty breathing x
    Moderate breathing difficulties including asthma x
    Chest pain lasting longer than two minutes x
    Minor cuts that may require stitches x
    Skin rashes x
    Fever x
    Eye irritation x
    Seizure x
    Loss of consciousness / Passing out x
    Serious burns or deep wounds x
    Weakness on one side of the body x
    Severe allergic reactions x


    Find an Urgent Care facility near you, or consider GiaSM for some of the situations above.

  • Support Services for Children

    Find national organizations and New York State agencies that can help children and families during difficult times.

    Find Support Services