How to Get Your MVP Member ID Card

MVP sends Member ID cards to new members by mail during Open Enrollment. You can also see a digital version after enrollment in Gia.

Replacing Your Card

If your card is missing or damaged, you can request a replacement in Gia. You can also request a replacement by calling the MVP Member Services/Customer Care Center. When you call, be sure to follow the phone prompts and select the correct type of insurance.

a woman and a baby sitting on a couch indoors looking at a cell phone

What’s on Your MVP Member ID Card

Your card has important information that providers and pharmacies need. Cards may look different depending on your plan, but most contain the following information.

Member or Subscriber ID Number

This number is unique to you. You may need it when you call MVP and the first time you explore Gia. Make sure to use it exactly as it appears on your card.

Plan Type

The name and type of your health plan.

Primary Care Provider

The name of the main doctor we have on file for you. Contact MVP if it’s blank or incorrect.

Network Logos

These help providers see which networks your health plan participates with.

Member Services or Customer Care Number

The phone number to call for questions about benefits, finding a doctor, or getting a new card. Phone numbers vary by plan.

Additional Contact Information

The back of your card has helpful links and phone numbers for you and your providers.

Get Help With Your Card

If you have questions about your MVP Member ID card, call the MVP Member Services/Customer Care Center at the number on the back of your card. If you don’t have your card, visit our Contact Us page to find the right phone number for your plan, or use Gia to send us a secure message.

Find it Fast with Gia

Your MVP Member ID card and much more are waiting for you.