Pharmacies and Mail Order

Manage Your Prescription Needs

With access to thousands of pharmacies and cost-savings programs, MVP makes it easy to manage your prescription needs. 

 

Find a Participating Pharmacy

Your prescription drug benefit includes access to thousands of participating pharmacies, including all major pharmacy chains. Show your MVP Member ID card any time you fill a prescription. Prescriptions filled at non-contracted pharmacies are covered only in certain situations. 

 

Find a pharmacy near you with our pharmacy finder tool.   

View the 2023 Medicare Advantage Pharmacy Directory.   

 

Mail Order Prescriptions 

Save money and have drugs you take regularly delivered to your door! By using the CVS Caremark® Mail Service Pharmacy, you receive a three-month supply of your routine prescriptions for the cost of two co-pays*.  

Your medications are delivered directly to your home (usually within seven to 14 days after CVS Caremark receives your prescription), and standard shipping is free. 

To use mail-order pharmacy, follow these steps:

  1. Check the Formulary to see if your drug can be filled by mail.Drugs not available by mail have an “NM” in the Requirements/Limits column. 
  2. Ask your doctor to send a prescription for a 90-day supply of your medication. 
  3. If you have not used the CVS Caremark Mail Service Pharmacy before, make sure to give CVS Caremark authorization to fill your prescription. Call the CVS Caremark Customer Care number on the back of your MVP ID Card. Until you do this, Medicare will not allow CVS Caremark to mail your medication. For future mail-order prescriptions, you won’t have to give your consent unless the cost is more than $250.  

To order refills, sign in or register for your MVP online account and select Pharmacy (CVS Caremark), or call CVS Caremark Customer Care at 1-866-494-8829 (TTY 711), 24 hours a day, seven days a week. 

*WellSelect and GoldSecure members pay 100% for drugs in Tiers 3-5 until their yearly deductible is met. 

 

Specialty Medications

CVS Specialty Pharmacy delivers select specialty drugs for rare and complex medical conditions directly to your home. Visit CVS Specialty Pharmacy for more information. 

MVP Health Plan, Inc. is an HMO-POS/PPO/HMO D-SNP organization with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in MVP Health Plan depends on contract renewal. MVP Health Plan, Inc. has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 12/31/2024 based on review of MVP Health Plan’s Model of Care. Health benefit plans are issued by MVP Health Plan, Inc., an operating subsidiary of MVP Health Care, Inc. Not all plans available in all states and counties. Every year, Medicare evaluates plans based on a 5-star rating system. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. For accommodations of persons with special needs at meetings, call 1-800-324-3899 (TTY 711).

Other physicians/providers are available in the MVP Health Care network. MVP virtual care services through Gia are available at no cost-share for most members. In-person visits and referrals are subject to cost-share per plan. Members enrolled in a Medicare Rx plan without additional MVP medical coverage do not have access to MVP virtual care services through Gia. SilverSneakers is a registered trademark of Tivity Health, Inc. SilverSneakers On-Demand is a trademark of Tivity Health, Inc. ©2023 Tivity Health, Inc. All rights reserved. GetSetUp is a third-party provider and is not owned or operated by Tivity Health, Inc. (“Tivity”) or its affiliates. Users must have internet service to access online services. Internet service charges are responsibility of user.

TruHearing® and (RE)TM are trademarks of TruHearing, Inc. All other trademarks, product names, and company names are the property of their respective owners. Retail pricing based on prices for comparable aids. Follow-up provider visits included for one year following hearing aid purchase. Free battery offer is not applicable to the purchase of rechargeable hearing aid models. Three-year warranty includes repairs and one-time loss and damage replacement. Hearing aid repairs and replacements are subject to provider and manufacturer fees. For questions regarding fees, contact a TruHearing hearing consultant.

Y0051_8263_M | Last Updated: 4/13/2023



Speak to a Representative

To shop for a plan, contact an MVP Medicare Advisor at 1-800-324-3899 (TTY 711)

For questions about your plan, contact the MVP Medicare Customer Care Center at 1-800-665-7924 (TTY 711). If you have an MVP DualAccess plan, call 1-866-954-1872 (TTY 711).

From April 1-September 30, reach us Monday-Friday, 8 am-8 pm.

From October 1-March 31, reach us seven days a week, 8 am-8 pm.